covid-19 - the shepherds Inn

The Shepherds Inn

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Please read our guidelines.
Please only visit us if you are feeling well
Please wait at the front door to be greeted by a member of our team.
We kindly ask you to sanitise your hands on entry and exit
Please avoid shaking hands and close contact with others and keep a social distance.
Our front and back doors will be kept open to improve ventilation and reduce contact on doors
We have carefully worked out where to put the tables and chairs. We kindly ask you to refrain from re arranging them.
It is now time for you to take a seat and rest. Let our team bring your drinks to you at your table.
We ask you to stay seated as much as possible and let us come and take your order at the table.
When moving around the pub we ask you to pass on the left where possible.
Our toilets are available to use. Please be mindful of others and keep your distance. Once you have finished your business please wash your hands.
Please try to keep children seated. And supervised
when they visit the toilet.
Please respect our staff, they are here to help you.
Please respect these guidelines
And Welcome Back.
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Our Covid -19 working practices
 
·        Open and operate in line with the government's guidelines.
 
·        Adhere to UKHospitality and relevant trade association guidelines, as they are published.
 
·        Review and update risk assessment and procedures in line with the government's updates to guidelines and the AA COVID Confident scheme.
 
·        Provide clear customer communication and guidance throughout our business.
 
·        Investigate and respond promptly to any customer complaint.
 
COVID-19 clear signage is abundant
 
Hand sanitiser is available
 
Bookings are staggered
 
Furniture has been removed, where necessary, to promote social distancing
 
Social distancing measures are in place between tables
 
Menus are wipe-clean or downloadable
 
Tables are unlaid, thus freshly set when the guests are seated
 
Single-use condiments are available
 
Contactless payment is in place and we can sanitise credit cards or we have online payments

 
 
Bedrooms and bathrooms
 
There are enhanced cleaning measures (anti-bacterial) in place.
 
All collateral (room information collateral, pads and pens) have been removed.
 
Remote controls are sanitised and wrapped in each room
 
There are anti-bacterial gels located in the rooms
 
Linen and towelling is laundered in accordance with government guidance at minimum 60 degrees to kill bacteria

 
 
 
In public areas
 
COVID-19 signage (frequent hand washing etc.)  is clear
 
Hand sanitising stations are available in key areas
 
Consideration has been given to social distancing measures in all areas
 
All guest touch points (hand rails, door handles etc) are sanitised regularly
 
We will ensure staff and customer protection is of paramount importance.
The Shepherds Inn Langwathby
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